Privacy Policy

Effective Date: August 6, 2025

This Privacy Policy describes how The Loan Advisors, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website https://www.tlalending.com/ or use our services.

COMPANY INFORMATION

Legal Name: The Loan Advisors, LLC
Business Address: 9711 Washingtonian Blvd Suite 550, Gaithersburg, MD 20878
Email: info@TLAlending.com
Phone: +1 301-804-2575

INFORMATION WE COLLECT

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details

Financial Information: Income information, employment details, credit information, and other financial data necessary for mortgage loan services

Communication Information: Phone numbers for SMS communications, email addresses, and records of our communications with you

Technical Information: IP address, browser type, device information, and website usage data

HOW WE COLLECT INFORMATION

We collect information in the following ways:

Directly from you when you provide it during consultations or inquiries
Through phone calls, emails, and SMS communications
Automatically through cookies and similar technologies when you visit our website
From third parties such as credit reporting agencies (with your consent)

USE OF PERSONAL INFORMATION

We use your personal information for the following purposes:

To provide mortgage loan officer services
To communicate with you about our services via email, phone, and SMS
To process applications and provide loan-related services
To comply with legal and regulatory requirements
To improve our website and services
To send you important updates and service-related communications

SMS MARKETING

By providing your phone number, you consent to receive SMS text messages from us regarding:

Service updates and communications
Important notifications about your mortgage application
Educational content related to mortgage services

Message Frequency: Message frequency varies based on your interaction with our services.

Opt-Out: You can opt out of SMS messages at any time by:

Texting "STOP" to any message you receive from us
Texting "UNSUBSCRIBE" to opt out
Contacting us at info@TLAlending.com

Help: Text "HELP" for customer support or contact us at +1 301-804-2575

Message and Data Rates: Standard message and data rates may apply. We do not charge additional fees for SMS messages, but your mobile carrier may apply charges.

SHARING OF INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist us in providing our services
With lenders and financial institutions in connection with loan applications (with your consent)
When required by law or to comply with legal obligations
To protect our rights, property, or safety, or that of others
In connection with a business transfer or merger

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

DATA RETENTION

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We will delete or anonymize your information when it is no longer needed.

YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Access to your personal information
Correction of inaccurate information
Deletion of your information (subject to legal requirements)
Opt-out of certain communications
Data portability

To exercise these rights, contact us at info@TLAlending.com.

COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website usage. You can control cookies through your browser settings.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

GEOGRAPHIC SCOPE

Our services are provided to users in the United States. We do not have users in the European Union, United Kingdom, Liechtenstein, or Norway.

CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Sending an email to the address you provided
Posting a notice on our website
Other reasonable means of notification

CALIFORNIA RESIDENTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising these rights.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: info@TLAlending.com
Phone: +1 301-804-2575
Address: 9711 Washingtonian Blvd Suite 550, Gaithersburg, MD 20878